“Duh,” of course Lead Technician Mason can solve a Rubik’s Cube, he’s an AntTech. He’s also host of The Mason Show on KUCI every Monday from 2 p.m. – 4 p.m. this winter. But that doesn’t explain why this naturally gifted drummer—with a touch of piano and guitar—decided to take up the tuba in UCI’s Pep Band. To find out what makes this talented tech tick, we asked him a couple of questions.
Do you talk tech when on the air?
I actually don’t, I mostly just play jazz. However, if you’re looking for a good tech show, tune in to the TPS Report on KUCI every Wednesday
from 4 p.m. – 5 p.m.
You’re a tech that provides customer service. So, what has been the craziest customer request you’ve received?
A girl dropped her phone in cake batter and wanted to know if we could save it. Fortunately, the oil in cake batter isn’t conductive; so it still worked, but the speakers were pretty messed up.
Weird. So, what is a typical day on the job like for you?
It depends where I’m working. At AntTech, a typical day for me usually consists of fixing all sorts of computers, Macs and PCs—maybe even a few phones here and there. At the TechHub, I’m helping students and UCI departments make informed purchases of computers and
other electronic products.
What, if anything, qualifies you to service
PCs and Macs under warranty?
As an Apple Certified Mac Technician (ACMT) and an Apple Product Professional (APP), I am fully qualified to keep customers informed and to service any Apple products under warranty or AppleCare. I’m also a Dell Certified Technician, which means I’m qualified to service
Dell computers under warranty.
Do you have some awesome computer tips
or tricks you can share?
Back up your stuff! If you don’t have one, go out right now and buy an external hard drive and put anything you don’t want to lose onto it. The most common problems we see here at AntTech are hard-drive related, and I’ve seen too many people lose important research papers or photos that they needed. Also, keep your computer away from water. As tempting as it is to use your computer in the bath or pool—don’t.
Do all your friends get free computers from the TechHub?
Unfortunately not. Wouldn’t that be nice though?
What are you planning to do after you graduate from UCI?
I want to go into network security.
In your opinion, what’s more important, a good GPA or
a sense of humor?
I’d say it depends on what you want to do in life. A good sense of humor won’t help you get into grad school, but you’ll certainly be well
liked by your friends.
If you were going to impress me, you would… ?
I really want to say juggle, but I’d be lying.
There you have it. The next time you need a quick computer fix or some help cleaning your tuba, look for Mason at the AntTech Computer Repair Store or visit the TechHub Computer Department in The Hill. This guy’s obviously got some chops!