Trained in ballet, tap, and jazz dance, Kristin takes center stage as one of The Hill’s standout customer service cashiers. She is the former Miss UCI Bookstore Rookie of the Year 2012 and is as smart as she is talented. Ladies and gentlemen, Kristin Kimura [applause!].
Q: What exactly is a customer service rep? Describe a typical day on the job?
A: I manage the cashiering staff and delegate store tasks while answering phones and assisting customers with merchandise selection, scholarship purchases, and departmental recharges. I also serve as a liaison between the student staff and the full-time staff.
Q: How would you explain that to my five year old?
A: I help people find what they need and answer any questions they might have about the store.
Q: How has working at The Hill made a difference for you? What do you like most?
A: It has allowed me to meet so many wonderful people and has opened many doors for me along the way. The Hill was my first network I made at UCI and from that I was able to branch out to all my involvements today.
Involvements! She’s also modest. Kristin is committed to a lifetime of friendship and leadership as an Alpha Chi Omega sister, intern for ASUCI’s Vendor Fair Commission, SPOP staffer, student ambassador for Office of Admissions and Relations with Schools, and a discussion leader for University Studies. Shew!
Q: What is your philosophy for good customer service?
A: Always make sure the customer leaves with a pleasant experience.
Q: In your opinion, what’s more important: A good GPA or a sense of humor?
A: [Smiles, again!] That’s a tough one, but I would have to say good sense of humor.
The Hill offers flexible hours with evening, morning, and weekend shifts. Previous work experience is not required and all positions are open to work study and non work study students. UC Irvine students interested in joining our team can learn more or apply right now by visiting our current job openings.
Finals week is coming to a close. What could be better than spring break, Rebecca Black’s Friday and shopping at The Hill?
Remember ‘Eaters, you have til the end of today for Winter Quarter Buybacks!
We may not carry suits, but we do have ties. And sock monkeys.
So here’s the story. One of our marketing guys, Paul, goes to Harvard Mail to ship back his Warby Parkers and sees that the owner behind the counter is wearing an old UCI sweater from his days here in the 90s. So, Paul, thinking that it was really cool, took a picture and showed it to the staff back at the store.
We liked what we saw, and that vintage sweater is now available inside the store. ($32.95, available in XS-XL)